Refunds and Returns
Refund Policy
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, decals must be in original condition and not damaged or removed from transfer tape or backing material.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
If you need to exchange it for the same item or another, send us an email at nxtgendecals@gmail.com and send your item to:
NxtGen Decals
HC 72 Box 3756
Naranjito Puerto Rico US 00719.
Shipping
To return your product, you should mail your product to:
NxtGen Decals
HC 72 Box 3756
Naranjito Puerto Rico US 00719.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, decals must be in original condition and not damaged or removed from transfer tape or backing material.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
If you need to exchange it for the same item or another, send us an email at nxtgendecals@gmail.com and send your item to:
NxtGen Decals
HC 72 Box 3756
Naranjito Puerto Rico US 00719.
Shipping
To return your product, you should mail your product to:
NxtGen Decals
HC 72 Box 3756
Naranjito Puerto Rico US 00719.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
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